SIO Logistics grows 900% with Tai Software


Tai Software (Tai), a fully integrated freight brokerage platform for freight management and transportation, today announced that their customer, SIO Logistics, a third-party logistics (3PL) and transportation company headquartered in Dallas, Texas, has doubled their load volume since implementing Tai.

SIO Logistics faced significant challenges with their previous transportation management software (TMS). Manual tasks, such as check calls and document management, took up valuable time and resources. Integration with external logistics solutions proved to be another major obstacle. SIO needed a robust TMS that could optimize operations, integrate with multiple solutions, scale with growth, and provide end-to-end visibility to improve workflow management.

“Freight technology is constantly changing and evolving. Tai is great at providing critical integrations with notable companies that add further value to my business,” said Ali Shafi, Chief Executive Officer of SIO Logistics. “When we first met Tai, we were growing at an unprecedented pace, one that our previous TMS could not keep up with. Tai came in and not only helped with the freight we already had under management, but also drove further growth.”

SIO Logistics implemented Tai TMS to overcome growth barriers and optimize their logistics operations. Tai facilitated fast and seamless integrations, improved automation, provided comprehensive visibility, and improved overall workflow management.

After implementing Tai TMS, SIO Logistics’ weekly loading volume increased by 212%. Tai’s customizable customer portal allowed SIO Logistics users to book loads efficiently by viewing internal rate history and route details. Without having to leave the TMS, they could spend 90% of their time on one platform.

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Tai’s automation and AI engine also played a crucial role in SIO Logistics’ success story. Check calls and accounting operations are fully automated, significantly reducing the time spent on these tasks. Invoice creation and POD management are now fully automated, with the time required reduced from 5 minutes to just 5 seconds. Tai’s portal provides end-to-end visibility, allowing SIO Logistics representatives to track and trace shipments with unparalleled efficiency.

“Our job is not to replace workforce with automation, but to empower workforce with automation,” said Walter (Mitch) Mitchell, CEO of Tai. “SIO Logistics’ use case of our entire platform demonstrates and underlines the importance of implementing automation and operational efficiency in your freight brokerage.”

Additionally, SIO experienced seamless onboarding for new team members, even those without prior supply chain or logistics experience. Training on Tai TMS takes just one week and team members are fully familiar with the software within two weeks, ensuring minimal disruption to business operations as SIO continues its impressive growth trajectory.

To see the full details of Tai’s work with SIO, view the case study here